Delivery & Returns
HOW MUCH WILL IT COST TO DELIVER MY ORDER
• Order delivery costs are calculated at the time of placing your order.
• You will be able to view your order delivery charge before you proceed to pay and confirm your order.
FREE DELIVERY ON ORDERS OVER £100 TO:
- United Kingdom
FREE DELIVERY ON ORDERS OVER £120 TO:
- Czech Republic
- Republic of Ireland
*(Wholesale Orders do not qualify for this offer)
HOW LONG WILL IT TAKE TO DELIVER MY ORDER
• Order delivery times vary depending on to where the order is to be delivered, please see below for a guide to the delivery times for the countries that we ship to.
• The delivery times listed below are estimate times and based on working days (excluding weekends) from when your order has left our warehouse for dispatch.
• Our business hours are Monday to Friday 9am to 4pm, We only dispatch orders on working days, any orders placed at the weekend will not be dispatched until the next working day (Monday)
- United Kingdom 1-3 Working Day (We ship with UPS and Royalmail depending on the parcel size)
- Northern Ireland 2-5 Working Days (With Royal Mail)
- UK non mainland and parts of Scotland 2-5 Working Days (With Royal Mail)
- Austria 3-4 Working Days
- Belgium 2-3 Working Days
- Bulgaria 4-6 Working Days
- Croatia 4-6 Working Days
- Cyprus 4-8 Working Days
- Czech Republic 3-4 Working Days
- Denmark 3-4 Working Days
- Estonia 4-5 Working Days
- Finland 4-5 Working Days
- France (Inc. Monaco) 2-3 Working Days
- Germany 2-3 Working Days
- Greece 4-8 Working Days
- Guernsey 2-4 Working Days
- Hungary 4-6 Working Days
- Iceland 4-6 Working Days
- Ireland - Republic 2-3 Working Days
- Isle of Man 2-3 Working Days
- Italy 3-4 Working Days
- Jersey 2-4 Working Days
- Latvia 4-6 Working Days
- Lithuania 4-6 Working Days
- Luxembourg 2-3 Working Days
- Malta 4-6 Working Days
- Netherlands 2-3 Working Days
- Norway 4-6 Working Days
- Poland 3-4 Working Days
- Portugal 4-5 Working Days
- Romania 4-6 Working Days
- Russia 1-20 Working Days. Please order from our exclusive distributor for Russia and the CIS www.fightwear.ru
- Slovakia 3-4 Working Days
- Slovenia 3-4 Working Days
- Spain 3-4 Working Days
- Sweden 4-5 Working Days
- Switzerland 4-6 Working Days
- Ukraine 6-8 Working Days
- These delivery times are only a guide and can take longer.
In the unlikely event that you wish to return your goods, we will accept the return of goods sent back to us within 14 DAYS OF RECEIPT.
All returned Items will be refunded we don't exchange products. Please reorder the correct item from the website.
For your protection, undergarments, mouth guards, protective cups and compression shorts and pant's CANNOT BE RETURNED, even if they are new and unused.
We can only accept return goods in their original condition including tags and packaging that are odour-free, unused and unworn.
You will be responsible for the payment of the return postage of the unwanted goods we don't offer free returns.
We recommend that all returns are sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post.
If an item is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery both to the customer and the return delivery back to us.
If in the event that you wish for us to re-deliver an item that has been returned back to us by our courier due to a 'non-delivery', you will be responsible for the payment of the re-delivery postage.
If the customer has refused delivery (with no mistake on our part) and the item is returned to us, the item will be refunded minus the cost of the delivery both to the customer and the return delivery back to us.
Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit.
No refunds will be given until the return goods have been received.
All returned orders that are returned will be refunded we don't exchange products.
Hayabusa Fightwear (DPT GROUP)